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Hankook Tire America Headquarters Contact | Hankook Tire Malaysia

Contact Warranty Driving Tips Care Guide Tyre Guide Contact Home Help & Support Contact Hankook Tire Malaysia Sdn. Bhd. 32-01(a), Premier Suite, Menara 1MK, Kompleks 1 Mont' Kiara, No.1, Jalan Kiara, Mont' Kiara, 50480 Kuala Lumpur, Malaysia. 60-3-6206-1875 60-3-6206-2877

Tire Structure - Tire Guide | Hankook Tire Malaysia official site

Tyre Guide Tyre Structure Tyre Sidewall Sizes & Specs Load & Speed Home Help & Support Tyre Guide Tyre Structure Tyre Structure Tread, shoulder, sidewall, bead, carcass, belt, inner liner, and other components are structurally connected to complete the scientific structure of a tyre. * Click the buttons to see the names and functions of each part. Tread Part of the tyre which has direct contact with the roads surface The tread consists of a thick layer of rubber which comes into direct contact with the road surface. It is highly resistant to fracture and shock in order to protect the carcass and belt located in the tyres interior. Rubber with strong anti-inner abrasion features is used to increase the tyres driving lifespan. Shoulder The shoulder of the tyre Located between the tread and sidewall the shoulder is made up of the thickest layer of rubber in the entire tyre, making it easy to dispel heat that is accumulated inside the tyre whilst driving. Sidewall The side (lateral part) of the tyre Located between the tyres shoulder and bead the sidewall protects the carcass and increases ride-ability with its flexible extension and contraction movements. This part of the tyre also contains a great deal of information such as the tyre type, standard, structure, pattern, manufacturing company and brand name. Carcass The framework of the tyre The carcass is the framework of the tyre, the most important part. Referring to all layers made up of tyre cord where internal air pressure, weight and shock are absorbed. Breaker or Belt The layer in between the tread and carcass The breaker is a cord layer placed in-between the tread and carcass in a bias tyre to protect the carcass absorbing external shock and preventing splintering or injury to the tread from coming into direct contact with the carcass. The belt is a strong reinforcement layer located in the circumference between the tread and carcass in radial and belt tyres. It's functions are similar to those of the breaker whilst also reinforcing the strength of the tread by firmly tightening the carcass. Bead The part that is in contact with the rim The bead wraps around the end of the cord and fixes the tyre to the rim. It is made up of various parts including the bead wire, core, rubber and flipper. In general the rim is slightly tightened so in the case of sudden reduction of air pressure whilst driving the tyre will not become unfastened from the rim. Inner Liner The inner liner substitutes for the tube in the tyres interior, consisting of a layer of rubber with superior airtight qualities which maintains air inside the tyre. The rubber generally consists of butyl, a synthetic rubber or a polyisoprene type.

Tire Pressure - Tire Care Guide | Hankook Tire Malaysia site

Care Guide Tyre Pressure Tread Wear Rotation Balance Wheel Alignment Replacement Storage Truck & Bus Tyre Usage Guide Home Help & Support Care Guide Tyre Pressure Tyre Pressure The tyre inflation pressure is directly related to safety therefore must be checked regularly as correct maintenance can prolong the lifespan of the tyres. Learn more about the importance of tyre inflation pressure and how to check the pressure of your tyres below. Importance of Tyre Pressure Optimum air pressure should be maintained to ensure safety, driving performance, tyre life and fuel cost. Tyres have been known to lose up to one pound per square inch (psi) every month. It is important to check all tyres, even the spare, at least once a month or before a long trip. Tyre pressures should be checked at least once each month and before every long-distance trip. Tyre pressure and tyre life Recommended Interval Tyre pressures should be checked at least once each month and before every long-distance trip. Tyre Pressure Status Low air pressure: It causes the contact patch width to increase, which results in excessive force on the either edge of the tread. Outer abrasion can damage each part of the tyre. It also contributes to an increased slope of the sidewall compared to that of optimum air pressure, which can be dangerous. High air pressure: Due to the inflated shape of the tyre, like a balloon, the force is focused at the center. The resulting uneven force across the contact patch becomes the cause of irregular tread wear. Checking for Optimum Tyre Pressure Hankook recommends that you check your tyre pressure once each month. The optimum air pressure level for your tyre can be found on the inner side of the car door, or in the car manual (the location of the sticker can vary according to country). The number on the tyre sidewall means maximum tyre pressure. Therefore, do not apply tyre pressure above it. Driver's side door How to Check Tyre Pressure Step 1 Purchase a certified air pressure gauge or take your vehicle to a nearby service center or fuel station for a check-up. Step 2 Tyres must be checked in a “cold” state (at least three hours after driving). Step 3 Insert the gauge into the valve. Step 4 Compare the measured air pressure level with the level listed on the car door. * If the measured figure is higher release air until the figure matches what is listed on the car door. * If the measured figure is lower insert more air until the figure matches what is listed on the car door.

Sizes & Specs - Tire Guide | Hankook Tire Malaysia official site

Tyre Guide Tyre Structure Tyre Sidewall Sizes & Specs Load & Speed Home Help & Support Tyre Guide Sizes & Specs Sizes & Specs The selection criteria for tyres changes depending on the type of vehicle you own and your style of driving. For a pleasurable driving experience, it is important to take these factors into consideration when selecting an appropriate Hankook product * Click the buttons for terminology and meanings of various parts. Passenger Car Tyres 285 / 35 ZR 19 Light Truck Tyres 265 / 70 R 17 Truck & Bus Tyres 315 / 70 R 22.5 Tyre Section Width The distance in a straight line between the sidewalls when the tyre is attached to the rim, air pressure has been matched to tyre standards and no weight is on the tyre. The section height The results of subtracting rim diameter from the tyres outer diameter and dividing by 2. Aspect Ratio: The ratio of section height to section with Aspect Ratio = (Height)/ (Width) × 100 Rim Diameter The distance between rim bases in contact with the rim flange (almost identical to the tyres interior diameter) The Tyre Overall Diameter Tyre interval when the tyre is attached to the rim, air pressure has been matched to tyre standards and no weight is on tyre

Wheel Alignment - Tire Care Guide | Hankook Tire Malaysia site

Care Guide Tyre Pressure Tread Wear Rotation Balance Wheel Alignment Replacement Storage Truck & Bus Tyre Usage Guide Home Help & Support Care Guide Wheel Alignment Wheel Alignment To prevent vibration, skidding, noise, and wear, wheel alignment inspection is necessary. Learn about useful information regarding wheel alignment and how to perform an inspection. The Importance of Wheel Alignment If your tyres are wearing unevenly, such as the inside shoulder of the tyre wearing faster than the rest of the tread, your vehicle may be out of alignment. This conditions not only shorten the life of your tyres but adversely affect the handling characteristics of your vehicle, which could be dangerous. If you detect irregular wear, have your alignment checked immediately. Aspects of Wheel Alignment Caster Camber Toe Caster Caster angle settings when compared (from the side) allow the vehicle manufacturer to balance steering effort, high speed stability and front end cornering effectiveness. Increasing the amount of positive caster will increase steering effort and straight line tracking as well as improving high speed stability and cornering effectiveness, whereas decreasing positive caster results in less steering stability. Camber The camber prevents tyre abrasion and increases steering manipulation. According to the angle at which the top or bottom portion of a tyre pulls inward or outward when the car is on a flat surface, there are three types of camber: positive, negative and neutral. With the development of suspension and auto technology, most vehicles today have negative camber. In the case of negative camber, the car tilts when cornering due to centrifugal force. The outer tyres area of contact with the road surface increases, which allows for safe cornering. Toe The toe refers to the directional difference between the front and back of a tyre formed by the upper part of an axis on a flat plane. There are two types of toe: toe-in and toe-out. Toe-in indicates the tyres front part pulled inward and toe-out indicates the tyres front part pulled outward. In the case of severe toe-out, abrasion occurs on the tyres inner surface. In the case of severe toe-in, abrasion occurs on the tyres outer surface. Both cases experience a high degree of resistance from the road surface, which results in decreased drivability and greater fuel cost. A controlled degree of toe-in increases safety in straight line driving and offsets inner abrasion that occurs due to negative camber. When to Check Wheel Alignment We recommend checking wheel alignment during an annual inspection or for every 20,000 km driven. An inspection is required when, The car has been in an accident. After tyre replacement. When there is abnormal tread wear on the tyres shoulder. When the handling is unstable and/or wobbles. When ride quality has become rougher or fuel economy has declined.

Hankook Tire Privacy Policy | Hankook Tire Malaysia official site

Privacy Policy 2023. 10. 17. 2023. 10. 17. Hankook Tire & Technology Co., Ltd. (the 'Company') prioritizes a user's personal information. This Privacy Policy complies with relevant laws such as Act on Promotion of Information and Communications Network Utilization and Information Protection and Personal Information Protection Act. If the Company revises this Privacy Policy, it will provide its notice according to the method prescribed by the relevant laws and regulations. Chapter 1: Scope for collection of personal information 1. The Company collects only the personal information of users listed in “Purpose of collection and use of personal information” in this Privacy Policy, and this is the minimum information necessary for the company to provide its service in a fair and lawful way. In addition, the Company will not deny your use of basic service because you do not provide for any optional item. 2. The Company in principle collects no sensitive personal information (information on ideology, belief, membership, withdrawal of labor union/political party, political views, health, sex life, place of birth and domicile, criminal record...) which is likely to significantly compromise a user's basic human rights. However, an exception shall be established when the law specifies the personal information to be collected or when there is consent from the user as it is necessary in direct connection with the provision of services. Chapter 2: Purpose of collection and use of personal information 1. The Company shall process the minimum personal information of a user to provide quality service, and use the collected personal information for the following purposes: Type Collected items Type of collection Purpose of collection Retention period Website Misconduct Reporting Name Required Reporting and investigation to the Cyber Audit Office, notification of results... One year after completion of the closure of request Chapter 3: Processing and retention period of personal information 1. The Company shall process the personal information within the period of retention and use of personal information agreed upon at the time of collecting personal information from the information subject in accordance with law, and destroy it without delay when the purpose of use is achieved. 2. The following information is retained for the specified period for the following reasons: (1) Records on contract or subscription withdrawal... - Basis for retention: Acts on Consumer Protection in Electronic Commerce... - Retention period: 5 years (2) Records on payment and supply of goods... - Basis for retention: Acts on Consumer Protection in Electronic Commerce... - Retention period: 5 years (3) Records on consumer complaints or dispute handling - Basis for retention: Acts on Consumer Protection in Electronic Commerce... - Retention period: 3 years (4) Visit history of website - Basis for retention: Protection of Communication Secret Act - Retention period: 3 months (5) Records on indication and advertisement - Basis for retention: Acts on Consumer Protection in Electronic Commerce... - Retention period: 6 months Chapter 4: Destruction procedure and method of personal information 1. In principle, the company shall destroy the relevant personal information without delay when the period of use has elapsed, or upon request for withdrawing membership or destroying information. 2. For any electronic files, the company shall delete the information using a technical method so that it cannot be recovered or reproduced, and have other records, printed materials, written documents shredded or destroyed by incineration. 3. Unless information and communication service are used for one year, the Company takes any necessary measure such as destroying personal information. However, if a separate period is set by the law or if a period is set differently at the request of the user, the Company takes any necessary measure such as destruction after the period has exceeded. Chapter 5: Provision of personal information to third parties 1. The company shall not provide the personal information to any third parties without the user's prior consent. Chapter 6: Consignment of processing personal information 1. The Company consigns the following personal information for smooth business performance, such as providing better service and customer convenience. 2. The Company does not provide the user's personal information to any other party unless the related service is used during the entrusted business. Consignment company Consigned business tasks Hankook Networks Co., Ltd. Computer system operation and maintenance Concentrix Service Korea Website system development and operation management 3. Overseas transfer of collected personal information. The company entrusts and stores some personal information to overseas companies for the purpose of providing the services and enhancing the user convenience. Person to whom personal information is transferred (Name of trustee) Country to be transferred Date of transfer and Transfer method Purpose of using personal information (Details of entrusted business) Retention ∙ Period of use Amazon Web Services, Inc Occasional transmission through the information and communication network of Korea Provide data storage and backup, system operation server Upon termination of the system maintenance and management contract between the company and [Amazon Web Services, Inc] or until membership withdrawal In order to ensure the safety of personal information protection during consignment contracts, the Company clearly stipulates strict adherence to personal information protection instruction, prohibition of personal information, and liability for any accident, and keeps the contents of the contract in writing and electronically, and supervises whether the personal information is handled safely. If the Company is changed, the company shall notify the changed company name on the Privacy Policy page. Chapter 7: Matters concerning the installation, operation, and refusal of automatic personal information collection device The Company uses 'cookies' that store and retrieve user information from time to time to provide personalized and customized services to users. A cookie is a small text file where the server running the website sends to the user's browser, and is stored on the user's computer hard disk. The information collected by the Company through cookies is limited to the company ID, and no other information is collected. 1. Purpose of using cookies: Provide target marketing and personalized service through analysis of access frequency and visit time of members and non-members, identification of users' tastes and areas of interest, tracking traces, and identification of the degree of participation in various events and number of visits, Utilization of measures such as service reorganization, information on usage period when using paid services, posting on bulletin boards (1) For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit http://www.allaboutcookies.org/. (2) Our website uses Google Analytics cookies. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United states of America in accordance with its privacy practices. To see and overview of privacy at Google and how this applies to Google Analytics, visit https://www.google.com/intl/en/policies/privacy/. You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en-GB. 2. How to reject cookie setting: A user has an option to install cookies. Therefore, the user can allow all cookies by setting options in his/her web browser, go through confirmation whenever a cookie is saved, or refuse to save all cookies. To learn more about the cookie settings for your browser, please select the links below: Internet Explorer Firefox Chrome Safari (1) Necessary Cookies Required web technologies and cookies make our website technically accessible to and usable for you. This applies to fundamental base functionalities such as navigation on the website, correct display in your internet browser or requesting your consent. Without these web technologies and cookies our website does not work. (2) Analytics Cookies We want to constantly improve the user-friendliness and performance of our websites. For this reason we use analysis technologies (including cookies) which pseudonymously measure and evaluate which functions and content of our websites are used, how and how often. On this basis we can improve our websites for users and only display the content of interest to the average user. Agree Disagree (3) Marketing Cookies We use web technologies (also cookies) from selected partners in order to be able to show you content and advertising specially tailored to you on websites and social media sites. This content is selected and displayed on the basis of your usage behaviour to you across websites. Agree Disagree Chapter 8: Technical/Administrative measures for personal information protection 1. Technical measures The company protects users' personal information safely through its security function in accordance with the relevant laws and regulations and internal policy. The Company uses a vaccine program to take measures to prevent damage caused by computer viruses. Vaccine programs are regularly updated. In the event of a sudden virus appearance, we apply the vaccine as soon as it is released to prevent invasion of personal information. The Company encrypts a user's password to store and manage data, and adopts security devices that can safely transmit personal information on the network. In order to prevent leakage of your personal information by hacking, the Company uses a device that blocks intrusion from outside and monitors intrusion 24 hours a day X 365 days a year. 2. Administrative measures The company strictly limits the employee handling personal information to those who perform personal information management tasks and those who are unavoidable to handle personal information for business purposes, and emphasizes their compliance with the Privacy Policy through regular training for employees in charge. Chapter 9: Rights of users and legal representatives and how to exercise them 1. If a user requests correction of an error in personal information in writing, by phone, e-mail, and fax, no personal information will be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, we will have the result of correction to be notified to the third party without any delay so that the correction can be made. 2. With the consent of the user, you may request to view or provide the transaction information you hold. In this case, the Company shall take necessary measures to ensure that you can view it without a delay. 3. For children under the age of 14, the legal representative has the right to view or modify the child's personal information, and the right to withdraw consent to collection and use. 4. You can request access to personal information in accordance with Article 35 of the Personal Information Protection Act, and the Company shall make efforts to promptly process users' requests for access to personal information. Chapter 10: Person in charge of personal information protection and consultation/report 1. In order to protect users' personal information and handle complaints related to it, the Company appoints a person in charge of protecting the personal information. If you have any questions regarding your personal information, please contact the person in charge of protecting the personal information or the relevant department below. [Personal Data Protection Officer] Name: Koh Myoung Soo Team: Information Security Team E-mail: privacy@hankookn.com Chapter 11: Changes to Privacy Policy 1. This Privacy Policy is effective as of 17/10/2023. 2. If the Company changes this privacy policy, we will notify the reason and details of the change in advance on the notice section of the website.

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